Get in Touch
Let's Start a Conversation
Whether you are stocking your shelves, planning an event or simply curious about what goes into every bottle — we read every message and we answer quickly.
Call us
(888) 888-8888
Mon–Fri, 8am–6pm PT
Email us
info@eauclair.com
We reply within one business day
Visit us
123 Water Street
Spring Valley, CA 90210
Visitor centre open weekdays
Opening hours
Mon–Fri 8:00 – 18:00
Sat 9:00 – 14:00
Closed Sundays & public holidays
Send a Message
Tell us what you need
Straight to the Team
Skip the queue
Know who you need? Write to them directly and you will hear back sooner.
Wholesale & bulk
Pallet pricing, standing orders and delivery schedules for retailers and offices.
wholesale@eauclair.com
Customer support
Order tracking, damaged deliveries, returns and anything about a purchase.
support@eauclair.com
Partnerships
Distribution, hospitality, events and co-branded projects.
partners@eauclair.com
Press & media
Interviews, product samples, brand assets and our press kit.
press@eauclair.com
Come and See
The source is open to visitors
Our visitor centre sits beside the spring itself. Tours run twice a day on weekdays and take you through collection, distillation and bottling — the whole journey from ground to bottle in about forty minutes.
Tours are free, but places are limited. Email ahead and we will hold a spot.
Get directionsHead office & springhouse
123 Water Street
Spring Valley, CA 90210
United States
Visitor centre hours
- Monday – Friday
- 8:00 – 18:00
- Saturday
- 9:00 – 14:00
- Sunday
- Closed
Deliveries & collections
Goods entrance on Cedar Lane, weekdays 7:00 – 16:00. Please book pallet collections at least 24 hours ahead.
Before You Write
Frequently asked
We deliver across California and ship nationwide within the continental United States. Orders over $60 ship free; everything else is a flat $7.50. Enter your postcode at checkout to see exact timing for your address.
Still stuck? Email us directly and we will sort it out.